FAQ & Policies
How can I buy an original?
Auctions & Dibs on Instagram @dyeinglightcreations
How long does it take to create an intricate design?
Usually between 6-10 hours to tie and dye.
How should I wash my new tie dye?
Wash in cold water with color-safe detergent. Hang dry or tumble dry on low heat.
Will it shrink?
Our tie dyes are 100% cotton. They will shrink if dried using high heat setting.
Do you have budget-friendly pieces available?
We offer traditional styles as well as printed artwork in a wide range of sizes at www.dyeinglightcreations.com
What is your return/exchange policy?
We have a 30-day return policy. You will need to reach out within 3 days of receiving the item. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at DYEINGLIGHTCREATIONS@GMAIL.COM. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
*Exceptions / non-returnable items;
Unfortunately, we cannot accept returns on personal items (face masks or under garments) sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at DYEINGLIGHTCREATIONS@GMAIL.COM.